All communications with Luxe Gfx shall be done via email or chat within our website. It is important to protect us and you, by having written communication at all times. This helps us keep a clear and documented record of all discussions and ensures that every detail and requirement is accurately captured. We prioritize clear and effective communication to ensure the best possible outcome.

Due to the nature of the products and services that Luxe Gfx provide, we do not provide any refunds for any services or products at any time. If there are any problems with your order, please do not hesitate to reach out and get in contact with us. Any disputes/chargebacks that are brought forward will result in all information being turned over to your bank for investigation and you will be banned from any future purchases and services from this site.

Our business hours are Monday to Friday, from 10:00 AM to 6:00 PM EST. We are closed Saturdays and Sundays and all major holidays.

Luxe Gfx accepts a variety of payment methods for the convenience of our clients. We accept Visa, Mastercard, American Express, Discover, and all major debit cards. We also accept PayPal, and mobile payment options like Apple Pay, CashApp and Google Pay. For those who prefer to pay with cash, at this time we do not have a physical location, so cash is not accepted. We are committed to making the payment process as seamless as possible for our clients, and we are always looking for new and innovative ways to facilitate payment. If you have any questions about our payment methods or would like to discuss alternative payment options, please contact our customer service team.